(Haiphong.gov.vn) – To effectively implement administrative procedures in the electronic environment, the management and operation of the National Public Service Portal, […]
(Haiphong.gov.vn) - To effectively carry out administrative procedures in the electronic environment, manage and operate the National Public Service Portal, improve service quality, and the level of satisfaction of people and businesses in carrying out administrative procedures and providing public services.
Vice Chairman of the City People's Committee Hoang Minh Cuong has just given instructions and requested Heads of Departments, branches and branches of the city, Chairman of People's Committees of districts and districts: to strengthen the responsibilities of heads of agencies and units, along with strengthening discipline and administrative discipline, improving service quality in implementing administrative procedures, providing public services to people and businesses in general and implementing Project 06 in particular. Continue to improve institutions, promptly review, amend and supplement mechanisms, policies and legal regulations to create a legal corridor to ensure a close connection between administrative procedure reform and digital transformation.
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Focus on promoting review, amendment, supplementation or proposal to competent authorities to abolish unnecessary administrative procedures and regulations that incur compliance costs for people and businesses in legal documents. Strengthen decentralization and authorization along with resource allocation, improve the capacity to perform public duties at all levels, strengthen supervision, inspection, and urging in resolving administrative procedures to reduce the intermediary level and quickly and promptly end the situation of prolonged resolution time through many agencies and units.
Promote the digitization of records and results of administrative procedures; associate digitalization with the performance of duties of officials, civil servants, and public employees and the reception process; improve quality in restructuring processes, reducing and simplifying administrative procedures on the basis of electronic communication and reusing data to build and provide online public services, online payments, ensuring compliance with the principle of user-centeredness, implementing administrative procedures regardless of administrative boundaries, providing online public services that meet substantive requirements, are simple, convenient, accessible, and easy to use for people and businesses. Note, do not require people or businesses to provide information, documents, results of administrative procedures that have been digitized or shared from databases.National data and specialized databases in accordance with regulations.
Continue to enhance the processing of documents and work in the electronic environment, deploy electronic reports and effectively exploit and promote digital tools, connect, integrate, and share information and data to serve executive direction and implementation supervision.
The Vice Chairman requested Departments, branches and localities to coordinate with the Department of Information and Communications to build, complete and put into operation their units' specialized databases and integrate them into the city's shared data warehouse. Ensuring deployment resources; Urgently complete information technology systems and infrastructure to meet implementation requirements and ensure information security and safety. Strengthen training and improve the quality of human resources; Promote information, communication, propaganda and dissemination to the people about administrative procedure reform, improving the business environment associated with digital transformation to serve people and businesses.
Assign the Department of Information and Communications to strengthen connection and data sharing between the city's administrative procedure resolution information system and national databases and specialized databases; Deploy and operate the Electronic Data Management Warehouse of organizations and individuals on the city's Administrative Procedures Resolution Information System with the Electronic Data Management Warehouse of organizations and individuals on the National Public Service Portal.
Procedures
