The City People's Committee has just issued a document directing departments, branches, branches and People's Committees of communes, wards and special zones to reduce the time for handling procedures [...]
The City People's Committee has just issued a document directing departments, branches, branches and People's Committees of communes, wards and special zones to reduce the time to handle administrative procedures to serve people and businesses.
Accordingly, the City People's Committee requests the Heads of Departments, branches and branches under the City People's Committee to urgently reduce the time to resolve administrative procedures related to production and business activities of enterprises and people's lives within the scope and functions of management, which are still in effect at the city and commune levels, by at least 50%.
At the same time, request departments, branches and branches under the City People's Committee to build and promulgate internal processes and electronic processes to handle administrative procedures according to the time limit that has been reduced (50%), ensuring publicity, transparency, completeness and timely progress of processing documents on the information system for handling administrative procedures of the city and synchronously and connecting with the National Public Service Portal so that people and businesses can know, learn, implement, monitor and evaluate the work. Implement, complete and apply no later than August 1, 2025.
The Department of Science and Technology is responsible for presiding over and coordinating with Departments, branches and branches under the City People's Committee and the City Public Administration Service Center to fully update the list of administrative procedures and build an electronic process to handle each administrative procedure on the city's administrative procedure handling information system in accordance with the internal procedures issued by the Departments, boards and branches.
Ensure that the city's information system for handling administrative procedures operates stably, smoothly and is connected, synchronized, and shares information and data between the information system for handling administrative procedures of the city and national and specialized databases managed by ministries and branches to serve the handling of administrative procedures.
Regularly and promptly guide agencies, units and localities to operate and update administrative procedure records to the city's administrative procedure handling information system to ensure smooth, effective and uninterrupted operations.
The City Public Administration Service Center is responsible for supervising departments, branches and branches under the City People's Committee to reduce time, build and promulgate internal and electronic processes to ensure a minimum of 50% reduction in time for resolving administrative procedures. Assign leaders and civil servants to monitor the Commune-level Public Administrative Service Center, promptly grasp difficulties, problems, shortcomings and limitations while resolving administrative procedures to support and guide according to authority or advise and direct the resolution of matters beyond authority, ensuring that delays and congestion do not occur.
Along with that, organize training and professional guidance for officials and civil servants of the Commune-level Public Administrative Service Center to unify understanding and practice and contribute to improving the quality and efficiency of receiving and resolving administrative procedures to serve people and businesses./.
Procedures
