Department of Finance warns about impersonation of officials from the Business Registration and Enterprise Management Division to exploit businesses

 The City Department of Finance has issued a warning regarding malicious actors impersonating officials from the Business Registration and Enterprise Management Division to solicit money or exploit services from newly established businesses, negatively impacting the city's business environment.

Recently, many newly established businesses in the area have reported receiving calls from individuals claiming to be officials or specialists from the Business Registration and Enterprise Management Division under the Department of Finance. These individuals demand that businesses confirm information and receive results, even when the Business Registration Division has not yet issued official results. Notably, these fraudulent calls often occur immediately after a business has completed its application procedures and successfully submitted them to the National Business Registration Portal system. By providing sophisticated information, the callers lead businesses to believe that these are mandatory requests from the agency issuing the Business Registration Certificate. Due to lack of experience and trust in the authority's name, some cases have resulted in money transfers or subscriptions to services at very high costs, causing economic damage and directly affecting the production and business operations of the entities.

In light of this situation, the Department of Finance respectfully informs and advises businesses to pay special attention to proactively prevent and protect their legitimate rights. Currently, the Business Registration and Enterprise Management Division under the Department of Finance does not make phone calls requesting businesses to verify information or transfer money to personal accounts to complete business registration dossiers. Furthermore, in accordance with Official Notice No. 35/TB-STC dated January 28, 2026, regarding the implementation of digital signatures for administrative procedure resolution results in the field of enterprise establishment and operation, this agency has ceased issuing paper copies as of February 1, 2026. All official announcements and guidelines from the regulatory agency are made public and transparent through written documents, electronic information systems, or official information channels of the competent authority.

To ensure the safety of their operations, businesses must absolutely not provide bank account information, OTP codes, digital signatures, or other confidential information to unidentified organizations or individuals. When receiving information, it is necessary to carefully verify the identity of the contacting entity; if there are any suspicions, contact the business registration agency directly for specific verification. At the same time, entities need to be extremely cautious of invitations to participate in training courses, purchase software, documents, or services introduced as "mandatory" for newly established businesses. Upon detecting any signs of fraud or impersonation of state agencies, businesses should promptly notify the police or competent authorities for guidance on handling in accordance with legal regulations. Raising vigilance against forms of exploiting newly established business information for illicit gain is extremely necessary, contributing to building an increasingly transparent, safe, and healthy business environment in the city./.