Online mailbox
Receiving feedback and proposals from organizations and individuals.

VneID is an application developed by the National Population Data Center, Ministry of Public Security based on the population data application platform, [...]

VneID is an application developed by the National Population Data Center, Ministry of Public Security based on the application of population data, electronic identification and authentication, and has the value of replacing traditional documents and identifying citizens in the digital environment.
Electronic identity accounts create tools for people to make transactions in an electronic environment that are reliable, accurate, fast, simple, economical, and effective like making transactions with traditional methods (identification documents, face-to-face meetings...). Besides, it also creates truly convenient tools so that citizens can transact anytime, anywhere, especially with essential transactions while still ensuring strict management, security, information safety, data security, avoiding tampering to help keep transactions safe.
When people are granted mobile phone accounts, all documents will be integrated into the electronic identification account to help citizens minimize personal documents. Just using the National mobile phone application can ensure that information about documents has been fully integrated with legal effect to replace traditional physical documents such as driver's license, vehicle registration, health insurance,... as well as use in the electronic environment. death.
In addition, mobile phones also create utilities to help citizens provide and share their information with agencies, organizations, and businesses through scanning QR codes or other technical solutions to ensure speed, convenience, security, and reliability. Building an ecosystem that creates convenience for people in all fields such as public services, e-commerce services, electronic payment platforms, non-cash payments and replacing citizens' documents in electronic transactions.
Citizens are completely free when registering for electronic identification.
Distinguish between level 1 and level 2 electronic identity accounts for Vietnamese citizens
| Level 1 eID account | Level 2 eID account | |
| Information list | Level 1 electronic identification account of Vietnamese citizens includes information specified in Clause 1 and Point a Clause 2 Article 7 of Decree 59/2022/ND-CP, including: – Personal information: + Personal identification number; + Surname, middle name and first name; + Date, month, year of birth; + Gender. – Biometric information: Portrait photo. |
The individual's level 2 electronic identity account includes the information specified in Article 7 Decree 59/2022/ND-CP, including: – Personal information: + Personal identification number; + Surname, middle name and first name; + Date, month, year of birth; + Gender. – Biometric information: + Portrait photos; + Fingerprint. |
| Use value | Valuable for proving citizen information such as: personal identification number; surname, middle name and first name; day, month, year of birth; gender in activities and transactions that require personal information of electronic identity subjects. | – Has the same value as using a Citizen Identification card in performing transactions requiring the presentation of a Citizen Identification card; – Has the value of providing information in citizen's documents that have been synchronized into the electronic identification account for competent agencies and organizations to compare when performing transactions requiring the presentation of those documents. – When an electronic identity subject uses a level 2 electronic identity account in electronic activities and transactions, it is equivalent to presenting papers and documents to prove that information has been integrated into the electronic identity account. |
| Registration procedures | Register for a level 1 electronic identification account via the VNelD application for citizens who already have a Citizen Identification card with an electronic chip – Citizens using mobile devices download and install the VNelD application. – Citizens use the VNelD application to enter information about personal identification numbers and phone numbers or email addresses; Provide information according to instructions on the VNelD application; Receive portrait photos by mobile device and send a request for an electronic identification account to the electronic identification and authentication management agency via the VNelD application. – The electronic identity management agency notifies the account registration results via VNelD application or SMS message or email address. |
Register for a level 2 eID account: – For citizens who have been issued a Citizen Identification card with an electronic chip: + Citizens go to the police station of the commune, ward, town or the place where they carry out procedures for issuance of Citizen Identification cards to carry out procedures for issuance of electronic identification accounts. + Citizens present their Citizen Identification card with an electronic chip, provide information about their phone number or email address, and request additional information to be integrated into their electronic identification account. + Receiving officers enter the information provided by citizens into the electronic identification and authentication system; Take portrait photos, collect fingerprints of citizens coming to complete procedures to authenticate with the Citizen Identification Database and confirm consent to register to create an electronic identification account. + The electronic identity management agency notifies the account registration results via VNelD application or SMS message or email address. – The Police Department issues level 2 electronic identification accounts along with Citizen Identification cards in cases where citizens have not yet been granted Citizen Identification with an electronic chip. |
| Duration for granting electronic identity accounts | – For Vietnamese citizens who already have a Citizen Identification card with a chip: No more than 01 working day in the case of granting a level 1 electronic identification account. – For Vietnamese citizens who do not have a Citizen Identification Card with a chip: No more than 07 working days. |
– For Vietnamese citizens who already have a Citizen Identification card with a chip: No more than 03 working days in case of level 2 electronic identification account. – For Vietnamese citizens who do not have a Citizen Identification Card with a chip: No more than 07 working days. |
– When citizens register for an electronic identification account, the Electronic Identification and Authentication System automatically compares and contrasts the information the registrant declares with information in the National Population Database and compares and contrasts it with the registrant's portrait photo or fingerprint.
– If they match, create an electronic identification account and send a request to activate the account to the registrant via registered phone number or email; The registrant performs the activation as required by the Electronic Identification and Authentication System.
– Citizens can register themselves for a level 1 electronic identity account on their smartphone, then receive an activation message to activate the account and log in using the level 1 electronic identity account.
– In case citizens need to register for level 2 electronic identification to integrate the information displayed on the national electronic identification application for documents such as driver's license, vehicle registration, social insurance, health insurance, they should bring a chip-attached CCCD, the documents need to be integrated through the district police to register to integrate an electronic identification account.
Individuals who register for electronic identification and have electronic identification accounts have the following rights and obligations:
– Comply with regulations on electronic identification registration and electronic authentication; Use electronic identity accounts to carry out administrative procedures in the electronic environment and other electronic transactions.
Provide and be responsible for the documents and information provided to the authorities to create an electronic identity account.
– Manage and secure electronic identification account information, do not let others use your electronic identification account, ensure safe use of electronic identification account.
– Responsible for transactions made and regulations of relevant parties regarding electronic transactions.
– Be informed about the status of your eID account.
Note: The 2020 Residence Law stipulates that household registration books and temporary residence books will no longer be valid after December 31, 2022 (Article 38 of the Residence Law). From January 1, 2023, all citizens when handling administrative procedures will only use CCCDs with chips and electronic identification.