Promote the reduction and simplification of administrative procedures to serve people and businesses

(Haiphong.gov.vn) -  Implementing Directive No. 16/CT-TTg dated May 20, 2024 of the Prime Minister, the Chairman of the City People's Committee has just issued a directive in Document 131/UBND-KSTTHC requiring Departments, branches, branches, and People's Committees of districts to continue promoting reduction and simplification of administrative procedures to serve people and businesses.

Accordingly, organize a review and restructuring of online public services processes; digitize records, results of resolving administrative procedures, reuse digitized data; fully disclose internal administrative procedures, review and simplify; Promote the implementation of the Project to develop application of population data, identification and electronic authentication to serve national digital transformation in the period 2022-2025, with a vision to 2030 (Project 06) in the city; ensure the necessary conditions to convert to using VNeID as the only account in carrying out administrative procedures and providing public services in the electronic environment from July 1, 2024. Receive and promptly resolve feedback and recommendations from people and businesses; Enhance dialogue, completely resolve problems, etcDifficulties in mechanisms, policies, and administrative procedures; improve the quality of human resources to handle administrative procedures; Continue to implement inspection and examination of administrative procedure reform to improve public service ethics, strengthen discipline and administrative discipline...

Assign the Department of Information and Communications to urgently upgrade the information technology infrastructure system to ensure connection, integration, and data sharing with the National Public Service Portal and databases of central ministries and branches to serve the direction, administration, and resolution of administrative procedures and provision of public services.

The City People's Committee Office organizes and publicizes the results of assessing the quality of serving people and businesses performing administrative procedures and public services (Indicator Set 766) for Departments, branches, branches, and People's Committees of districts; instruct People's Committees of districts to announce and publicize assessment results to People's Committees of communes, wards and affiliated towns; Monitor, inspect and urge agencies, units and localities to organize and implement the tasks in this Document.../.