City leaders check the price listing at Coopmart Supermarket. (Haiphong.gov.vn) – In recent years, the work of protecting consumer rights in the process of developing [...]
City leaders check price listings at Coopmart Supermarket.
(Haiphong.gov.vn) – In recent years, protecting consumer rights in the process of economic development and integration has always been the responsibility of the entire society. Protecting consumer rights will contribute to promoting the building of a healthy business environment for businesses and individuals, creating an important driving force for the economy to develop stably and sustainably. In order to promote propaganda and dissemination of laws and policies on protecting consumer rights, improve responsibility, and strengthen coordination between state management agencies and social organizations participating in protecting consumer rights, in 2021, the city takes the theme "Responsible business, sustainable consumption in the new normal period" as the theme.m theme for a series of activities in response to Vietnamese Consumer Rights Day in the city.
Director of the Department of Industry and Trade Bui Quang Hai said that in response to Vietnamese Consumer Rights Day, every year, the Department of Industry and Trade coordinates to advise the City People's Committee to promulgate a plan to organize activities and implement them effectively. Right in the peak month (March 2021), the Department requested the business community to proactively and actively carry out activities to protect consumer rights in a practical and effective way, while limiting large gatherings in the context of the COVID-19 epidemic. In addition, businesses are encouraged to prioritize implementing response activities on mass media, social networks and research and apply appropriate tools and business forms to ensure safe and convenient production, business and consumption.
As a result, recently over 300 businesses in the city have registered to participate in the Program to sign a commitment for traders to produce and provide services to ensure safety and quality for consumers in 2021; 14/14 districts implemented signing agreements with small business households at markets in the area focusing on contents such as: organizing to hang banners and slogans to protect consumer rights at headquarters, or distribution centers and stores of businesses in March according to the instructions of the Department of Industry and Trade; Providing goods and services that ensure safety and quality for consumers; Organize monthly/weekly warranty and free repair of the business's products; Organize an exchange/return programfree goods for a certain period of time; Organize monthly/weekly/promotional programs, incentives, discounts for consumers... on the occasion of Vietnamese Consumer Rights Day March 15.
On the other hand, the Department also strengthens inspection and control of the market of goods and services to check compliance with legal regulations in listing prices, selling at listed prices, resolutely handling violations of regulations on intellectual property rights, acts of commercial fraud, production and trading of counterfeit and banned goods that endanger the lives and health of consumers, the Director of the Department of Industry and Trade added.
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