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In the process of industrialization and modernization aiming to help the country become increasingly rich and strong, and the people to be warm and happy, the […]
In the process of industrialization and modernization aiming to help the country become increasingly rich and strong, and the people to be warm and happy, digital transformation is increasingly focused. Responding to the Central Government's strategy and digital transformation movement, Hai Phong City launched the Digital Citizen application (Smart Hai Phong).

Accordingly, Digital Citizen (Smart Hai Phong) Application is a platform that integrates online public services, government information and urban utilities into a single system. This is an important step in the process of building the City's digital government, digital society and digital citizens.
Instead of having to waste time going directly to the authorities, now anywhere and at any time, with just a smartphone or laptop, people can:
– Send feedback and recommendations on infrastructure, environment, urban order,...
– Accessing public administrative services does not require going directly to the authorities.
– Receive official notifications and information from local authorities.
– Look up many essential services such as health, education, transportation, administrative procedures, ...
Using Smart Hai Phong not only helps people save time, effort and costs, but also contributes to building a civilized, modern lifestyle, promoting smart urban management and improving service quality from the government.
In particular, in the current era of digital transformation, proactively using digital platforms like Smart Hai Phong will help people become an active part in the smart city development process.
To download, install and use the Smart Hai Phong application, you can do as follows:
– For phones with the IOS operating system, go to the App Store to search for the Smart Hai Phong application or scan the QR code below:

– For phones with the Android operating system, go to Google Play and search for the Smart Hai Phong application or scan the QR code below:

After downloading the application, people log in with their personal VNeID account.
The City People's Committee encourages agencies, units, schools, residential groups, and residential areas to actively propagate and support people - especially the elderly - in accessing and using the application. Popularizing the Smart Hai Phong application to each citizen will be an important foundation for the city to develop more sustainably, modernly and effectively in managing and serving the people.